AI productivity tools are software solutions that use artificial intelligence to automate repetitive business tasks, improve communication, and integrate with existing workflows for greater efficiency and accuracy. As small businesses increasingly embrace remote and hybrid work models, these tools have become essential for maintaining operational efficiency and team collaboration. The most successful AI productivity platforms…
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Below you'll find a list of all posts that have been tagged "Blog"
How Virtual Patient Engagement Is Reshaping Healthcare Operations
The examination room isn’t disappearing, but it’s no longer where most of healthcare happens. Your patients are managing their care from kitchen tables and living room couches, checking lab results at midnight, messaging their care teams between meetings, and monitoring chronic conditions with devices that didn’t exist a decade ago. This isn’t a temporary shift….
Healthcare Communication Tools That Reduce Errors
Miscommunication kills people in hospitals. Not dramatically, not all at once, but steadily—through delayed transfers, garbled handoffs, missed symptoms, and instructions patients never understood in the first place. It remains a leading cause of medical errors, adverse events, and the kind of patient dissatisfaction that tanks your HCAHPS scores and costs you millions in reimbursement….
Building a Culture of Medical Billing Compliance
Getting paid in healthcare involves navigating a maze of regulations, payer contracts, and evolving standards. Treating billing compliance as mere paperwork misses its deeper purpose: it protects revenue, reduces legal exposure, and sustains patient trust. In well-run organizations, compliance functions as a stabilizing force that supports every part of the revenue cycle—from patient intake to…
Patient Experience Metrics That Actually Drive Performance
Most healthcare executives still treat patient experience like a customer service problem—something to delegate to a department, fund when margins allow, or address after the real work of clinical care is done. The data says otherwise. And the metrics prove it. Hospitals with excellent HCAHPS ratings have significantly higher net margins than those with low…
The Future of TextExpander: AI That Empowers You Instead of Replacing You
At TextExpander, our passion has always been simple: Make people more efficient. With the rise of AI, that hasn’t changed, but the tools we use to achieve it are evolving. Rather than treating AI as a replacement for human effort, we see it as an amplifier. As TextExpander CEO J.D. Mullin explained in our recent…
Medical Coding Productivity: Strategies, Tools & Best Practices
Medical coding productivity measures how quickly and accurately coders assign the right codes to patient records. It’s critical to healthcare revenue cycle management because every claim depends on correct and timely coding. When productivity slips, it slows reimbursements, increases denials, and creates compliance risks. Coders often face challenges that make maintaining productivity difficult. Complex medical…
What is healthcare automation software, and why does it matter?
Healthcare systems face growing pressure to deliver accurate, efficient, high‑quality care. Manual processes—like paperwork, scheduling, billing, and data entry—consume valuable time and introduce errors. Healthcare automation software tackles these challenges by automating routine clinical and administrative workflows. That lets your team focus on patient care instead of repetitive tasks. Automation supports: Automation drives better accuracy,…
Best Clinical Documentation Improvement (CDI) Software for 2025
The time your clinical team spends on documentation directly impacts your organization’s health. Excessive EHR charting leads to physician burnout, slower patient throughput, and potential revenue loss from inaccurate coding. A strong Clinical Documentation Improvement (CDI) program addresses these challenges. The right CDI software and tools are central to this strategy, helping your team document…
Your Guide to Automation in Healthcare
Automation in healthcare means using technology to handle the repetitive, manual tasks that consume valuable time, so your teams can focus on what matters most: Patient care. From clinical documentation to patient support, automation streamlines workflows, reduces administrative weight, and ensures consistency across your organization. It gives your physicians, support staff, and administrators the leverage…